General Information
At Bamigos.com, we aim to provide our customers with the best possible experience. Currently, we do not offer online sales directly through our website. Instead, we handle all orders and shipping quotes manually to ensure each customer receives personalized service tailored to their specific needs.At Bamigos VR LLP, we are committed to ensuring customer satisfaction with all our products and services. This policy outlines our procedures for replacements and cancellations.
How It Works
1. Order Inquiry:
a) Please contact us via our inquiry form, email ([email protected]), or phone to discuss your order requirements.
b) Provide details about the products you are interested in, along with your delivery address.
2. Quotation:
a) Once we receive your inquiry, we will calculate the shipping cost based on the size, weight, and destination of your order.
b) You will receive a detailed quote, including shipping charges, within 1-2 business days.
3. Payment:
a) After you review and accept the quote, you can proceed with the payment.
b) We accept various payment methods, which will be outlined in the quote.
4. Shipping:
a) Upon receiving your payment, we will process and dispatch your order.
b) Shipping times may vary based on the destination and selected shipping method. We will provide an estimated delivery time along with the tracking information.
Shipping Methods
We offer various shipping methods to meet your needs:
a) Standard Shipping
b) Express Shipping
c)Freight Shipping for bulk orders
The choice of shipping method will depend on the order size, weight, and your preferred delivery time.
Shipping Costs
Shipping costs are calculated based on the following factors:
a) Destination
b) Weight and dimensions of the package
c) Chosen shipping method
Delivery Times
Delivery times vary depending on the destination and shipping method chosen. We strive to ensure your order is delivered in the most efficient manner possible. Estimated delivery times will be provided with your quote.
Tracking Your Order
Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track your order on the carrier's website.
International Shipping
We do offer international shipping. For international orders, additional customs duties, taxes, and fees may apply. These charges are the responsibility of the customer and will be outlined in the shipping quote.
Customer Support
If you have any questions about your order or our shipping process, please contact our customer support team at [email protected]. We are here to assist you and ensure your satisfaction.